Terms & Conditions
To download a pdf of our full UK terms & conditions please click here
To download a pdf of our full Australian terms & conditions please click here
Security and privacy policy
incredibleresults (TIRC) is totally committed to protecting customer security and privacy. In developing our customer relationships we appreciate that customer information should be kept safe and secure and we guarantee to do that. All communication, instructions and information between us are treated in strict confidence.
To contact our data controller, please email: cara@incredibleresults.co.uk
This policy applies to all customer information, in whichever way it is gathered, and the following are the key points:
TIRC will use information that is learned from customers to personalise and continually improve our customer relationships. Information is used to handle and communicate orders, deliver products and services and process payments.
TIRC does not sell, share or rent any information about clients to other organisations.
Information supplied to us by customers is securely stored in Hubspot and Office 365 and can only be accessed for the purposes for which it was provided.
TIRC processes data in compliance with the Data Protection Act 1998. This is ensured by the use of strict operational processes and procedures. Only employees who need the information to perform a specific job are granted access to customer information.
Staff are trained on security systems and relevant processes and procedures which are reviewed regularly for ongoing effectiveness and suitability for purpose. All employees are kept up-to-date on the TIRC security and privacy practices. Every quarter, as well as at any time new policies are added, employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that customer information is protected.
TIRC’s security procedures will occasionally request proof of identity before disclosure of customer information to you.
TIRC will, following a customer request, provide a copy of any information that we hold and will change or remove it if necessary/required.
If TIRC decides to change any parts of this policy it will be posted on the website Also, if TIRC intends to make changes to the way we use customer information we will ask for consent to do so.
If considered appropriate or necessary TIRC will agree/sign a Non-Disclosure agreement with a customer.
Cookies
Cookies are small text files stored on your browser when you visit websites (learn more about cookies). You can control how websites use cookies by configuring the privacy settings within your browser (please refer to your browser help function to learn more about cookie controls).
The Cookies used on this site are used to collect information about website activity (Google Analytics) to help us improve the service we offer you, Live Chat and for our content management system.
Note that if you disable cookies entirely, the TIRC website may not function properly for you.
incredibleresults is the trading name of TIRC Limited, which is a company incorporated and registered in England and Wales with company number 07890406. The registered office is Ground Floor, Egerton House, Baker Street, Weybridge, Surrey KT13 8AL.